5-Step Procedure for Handling Your Pension-Insurance Issue
Step 1: Initial Problem Familiarization and Questionnaire
Once we have made ourselves familiar with your problem we will ask you to fill out a questionnaire.
This will be evaluated very quickly and will enable us to give you a preliminary – albeit non-committal – analysis. For this we will charge you $ 25.00.
Step 2: Analysis and Service Agreement
This analysis will be our basis from which we will suggest how we would proceed in this matter. Should we be in agreement we will determine what services on our side will be necessary and what your part in the procedure will be.
Step 3: Fee Structure and Payment Terms
We want to be successful in what we do for you. Therefore we offer the following system regarding our fees: After a non-refundable initial fee of $ 25.00 you will pay the agreed upon remainder of the fee when we have received the final results of our research and know for sure what (if any) pay-outs you are entitled to.
Step 5: Post-Procedure Support and Legal Considerations
We will take care of all correspondence with the case-officer; to that regard there is nothing for you to do. To expedite the procedure we will correspond with you via e-mail. Official documents will be, if you choose so, mailed to you by US Mail. In case you use our translation service we need your specific request since this involves expenditures.
Step 4: Correspondence and Document Handling
At this point, our official working relationship will terminate but we will always be available to answer your follow-up questions.
However, should the procedure end up in a German, Swiss or Austrian court and we need the assistance of an attorney it will be necessary for us to negotiate a different pay-schedule with you that will reflect the nature of your case.
Who we are
We are a private service organization that assists German, Austrian or Swiss pension insurance policyholders resident abroad in settling their pension insurance matters in these countries.
The Office for Foreign Social Securities (ofss) is an American-European joint venture. We are specialized to assist not only American and Canadian residents but any German and/or English speaking person(s) in safeguarding his or her financial interests, which were acquired through work in Germany, Switzerland and/or Austria. This covers any social security entitlements that had accrued.
We are maintaining a network of specialists in Germany, Switzerland and Austria who we will consult if necessary to help us with bringing a solution to any sticky problem we may come accross. Among those specialists are attorneys who will argue any disputes in front of local courts.
We begin our procedure with an analysis of our client's situation in regard to his or her foreign pension insurance and will subsequently upon the client's request work out a detailed plan of action. If this meets the client's approval we will discuss and decide on a fee for said services, which will, aside of an initial upfront payment, be due only when we have delivered our promised results.
The homepage of our website offers a summary of the fundamental aspects in regard to the workings of the German, Swiss and Austrian social security administrations. You also will find useful suggestions how we can be of help to you.
As a first step we suggest that you fill out one of our questionnaires, which have been tailored to German, Swiss and Austrian specifications in regard to these countries' pension insurances. We will analyze the questionnaire and give you a quick response. For this we will charge you only $ 25.00. In addition, and this is free of charge, we will provide you with an interpretation of your actual circumstances regarding possible entitlements upon which you may decide how you want to proceed, using our services to clear up and/or solve specific problems.
Take the first step and secure your entitlements.